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Warranty Delivery Contact
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Warranty Information

For full peace of mind after having your laptop repaired by PC Ideals, we give you a full 12 month warranty against all new parts. This means that if your laptop fails with the same fault within the 12 month period we will repair it for you free of charge.

We believe are the only company in the UK who can offer such a solid, confident warranty on any of our repairs.

Sadly we unable to warranty virus removals once these have left our care and we recommend our customers have an up to date and valid antivirus subscription.

Return Procedure

If in the unlikely event your laptop fails within the warranty period for the same fault that it was originally booked in for, we will repair it for you free of charge. You will need to use our online enquiry form or call us directly (click here for our contact details) to arrange a collection and warranty reference number.

Please do not use our online booking feature as this may cause unnecessary delays with your warranty repair. We aim to turn warranty jobs back around in as little time as possible, and in order to do this we need specific information from you.

A member of our dedicated team will guide you through our returns procedure. Please get in touch immediately so that we can rectify the problem and minimize your downtime.

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